Shipping & Returns
Shipping Policy
At The Custom Collective, we want to make sure that you receive your favorite fan swag as soon as possible. We offer a range of shipping methods to suit your needs, including standard and express shipping. Our packaging is designed to ensure that your items arrive in perfect condition.
If you have any questions about our shipping methods, costs or delivery times, please don't hesitate to contact us. We're here to help!
Return & Exchange Policy
All Custom Products are guaranteed to be free from defects in workmanship or material under normal use for a period of 30 days from date of purchase. If any item that is claimed to be defective within this time, we will repair or replace the product or component if it is determined that the defect existed at the time of manufacture or developed under normal use.
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No returns or exchanges can be accepted if the merchandise was custom produced, including custom size, custom color, custom printed or custom made. Any issues as described under the Warranty section above will be taken care of with any custom product we've produced.