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Frequently Asked Questions - The Custom Collective

  • What is the minimum order for a product?
    It can differ by product, but most are 50 pieces
  • What is the turn around time for your products?
    I can get renderings to you within 2-5 business days. Once it is ordered it can vary by seasonality, but most of the time it is between 2-6 weeks depending on the item and qty needed.
  • In order for us to purchase from you, you would need to be an approved vendor.
    Not a problem, email me the link or form and I will go through the steps to become an approved vendor, as I have for many others.
  • Can I change or cancel my order?
    All of our products are custom made to order and immediately go to production after your order is confirmed. Once it has been ordered we cannot make changes or cancel.
  • What do you use for shipping and where does it ship from?
    I use USPS for most all shipments and they ship from Oklahoma!
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